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Terms of Service

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Fieldio is provided by ScalarRatio LLC, 75 E 3rd St, Sheridan, WY 82801, USA ("Fieldio", "we", "us"). These terms apply to any use of Fieldio by coaches and clubs ("you", "customer").

1. Definitions

  • Service: the Fieldio web application and all related features (playing time, substitution planner, complex map, AI assistants).
  • Account: a personal login used by a coach or club administrator.
  • Seat: one coach license within a club subscription.
  • Customer Data: information you enter or upload (teams, players, matches, statistics).

2. Acceptance and changes

By creating an Account or using the Service you accept these terms. We may update them; material changes are announced at least 30 days in advance by email or in-product. You may terminate within that period if you object.

3. The Service

Fieldio is a B2B tool for coaches and clubs. It is not aimed at consumers or children. AI features (such as substitution suggestions) are advisory only; the coach remains responsible for decisions about team, line-up and players.

4. Accounts and use

  • You are responsible for the confidentiality of your credentials.
  • You use the Service only for legitimate coaching and club purposes.
  • You ensure you are authorised to enter Customer Data (including youth player data) as a coach acting on behalf of a club.
  • You must not reverse engineer, resell, scrape, misuse, or otherwise harm the Service.

5. Subscriptions, trial, and payment

  • Trial: 30 days free with one coach and one youth team.
  • Paid plans: billed monthly or yearly in advance via Stripe.
  • Auto-renewal: subscriptions renew for the same period unless you cancel in-product before the renewal date.
  • Price changes: announced at least 30 days in advance and effective at the next renewal.
  • Taxes: prices are exclusive of applicable taxes.
  • Refunds: paid periods are non-refundable except where required by law.

6. Customer Data and licence

Customer Data remains yours. You grant Fieldio a limited, worldwide licence to process it solely to provide, secure, and improve the Service. See our Privacy Policy and Data Processing Agreement.

7. AI features

AI output is generated automatically and may be incomplete or incorrect. Decisions based on AI output are your own responsibility. We make no warranty as to the suitability or correctness of AI output.

8. Availability

We use reasonable efforts to keep the Service available, but do not guarantee uptime. We may schedule maintenance and will resolve incidents as promptly as reasonably possible.

9. Disclaimer of warranties

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all express and implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to the Service is limited to the amounts you paid to Fieldio in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, consequential, or lost-profit damages.

11. Indemnification

You will defend and hold Fieldio harmless from third-party claims arising from your use of the Service or the Customer Data you enter, except claims caused by Fieldio's wilful misconduct or gross negligence.

12. Suspension and termination

We may suspend or terminate an Account for (suspected) misuse, non-payment, or breach of these terms. You may cancel at any time in-product; the subscription ends at the end of the current period.

13. Changes to the Service

We may evolve the Service and add or remove features. Material changes will be announced with reasonable notice.

14. Governing law and forum

These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws rules. Any dispute is submitted exclusively to the state or federal courts located in Sheridan County, Wyoming. Consumers and users outside the USA retain any non-waivable rights under their local law.

15. Class-action waiver

To the maximum extent permitted by law, the parties waive any right to bring or participate in a class action. Claims will be resolved on an individual basis.

16. Miscellaneous

If any provision is held unenforceable, the remainder stays in force. You may not assign your rights or obligations without our written consent.

17. Contact

Questions or cancellations? Use our contact form.